Legal
Privacy Policy
Last updated: 27 September 2026
This Privacy Policy describes how Rbolo Info Services Private Limited (“we”, “us”) handles information in connection with the Lemon Mandi application and this website.
1. Who we are
Lemon Mandi is operated by Rbolo Info Services Private Limited, GSTIN 29AAMCR3486L1ZI, with registered address MUJAWAR MOHALLA BABALESHWAR NAKA IBRAHIM ROZA VIJAYPUR, BIJAPUR - 586101.
2. Information we process
Depending on how you use Lemon Mandi, we may process:
- Account details such as username, shop name, and owner contact details you provide
- Operational business data you enter (for example farmers, vendors, lots, pattis, bills)
- Prepaid Bag Balance purchase and invoice records related to platform billing
- Device and technical logs needed to operate and secure the service
- Images you choose to upload for OCR or backup features
3. How we use information
We use information to:
- Provide and maintain Lemon Mandi features for authorized merchants and staff
- Generate documents such as pattis, vendor bills, and Bag Balance invoices
- Process prepaid Bag Balance transactions when a payment provider is enabled
- Improve reliability, prevent abuse, and meet applicable legal obligations
4. Sharing
We do not sell your personal information. We may share information with infrastructure or payment providers that process data on our behalf to operate Lemon Mandi, or when required by law. When a third-party payment provider is used, that provider’s privacy terms also apply to payment data they process.
5. Retention
We retain account and business records for as long as needed to provide the service and meet accounting, tax, dispute, or legal requirements.
6. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.
7. Your choices
Authorized account owners may update shop profile information inside Lemon Mandi. For account deletion or privacy requests related to Lemon Mandi, contact us using the details on the Contact page.
8. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we publish revisions on this website.